Roadside covers five mobile services: battery boost (including EV 12V), flat tire change with spare-swap or plug repair, non-destructive car lockout, gas/diesel/DEF fuel delivery, and winch recovery for ditches, snowbanks and soft ground. Each routes through the same phone line and gets the right rig for the call.
Core Services
Heavy and Recovery
Specialty Vehicles
Roadside Services
Related Help
Read More
Coverage Areas
Outer Cities
Roadside Assistance
Mobile Help Arrives in 25–45 Minutes, Burlington Roadside Assistance Any Hour
Five roadside services on one phone line. Battery dead in a parking garage at dawn, tire shredded on the QEW at rush hour, keys locked inside at a shopping mall, fuel tank empty on a rural highway, vehicle stuck in mud after spring thaw. Call (289) 536-9920 and a mobile technician rolls with the right kit to fix it roadside.
- Answered 24/7 by live operator
- Most calls fixed on-scene
- Six-city coverage, one number
Most Common Call
Winter Freeze Kills Batteries, Mobile Jump-Start Service Restores Them
Overnight cold snaps drain even healthy batteries. A car parked outside loses 30 to 50 percent of its cranking power when the thermometer drops below freezing, and a short commute never fully recharges the pack. Downtown parking structures, residential driveways, and event-lot long-parks all see morning surge calls when the temperature swings. Burlington Tow Truck technicians arrive with portable boost packs and load-test equipment, restoring the battery in 25 to 40 minutes from the time you call. The tech confirms the battery is healthy before leaving so you don't face the same dead-battery scenario the next morning. If the battery is at end-of-life, ask about tire change service and other mobile fixes available on the same call.
Electric vehicles rely on a 12V auxiliary battery to unlock doors and wake the main pack. When that 12V dies, the car is locked and cannot charge. EV owners call with the same symptoms as gas-car drivers, and the boost process is identical. Tesla, Polestar, Rivian, Ford Lightning and other modern EV towing calls start with a dead 12V that needs a jump. Technicians trained on EV systems arrive with the correct connector and safety protocols. The phone operator confirms the vehicle make and model so the right equipment is staged on the rig before arrival. Contact Burlington Tow Truck to schedule or call for immediate help.
The Roadside Call Flow
Phone to Fix in Four Steps, Burlington Roadside Assistance Process
-
You call the line
Live operator picks up any time of day or night. Describe the issue (battery, tire, lockout, fuel, stuck), your location, and vehicle type.
-
Rate and arrival quoted
Operator confirms the cost range and estimated arrival window before a technician is sent. After-hours fees stated clearly if they apply.
-
Mobile rig arrives
Technician pulls up with boost packs, tire jacks and plugs, unlock tools, fuel containers, or winch gear depending on the call type.
-
On-scene resolution
Battery boosted and tested, tire swapped or patched, door unlocked without damage, fuel delivered, or vehicle extracted from soft ground. Receipt issued.
Regional Expertise
Burlington Weather and Roads Shape Roadside Towing Strategy
Winter freeze-thaw cycles in Burlington are brutal on batteries and tires. Overnight cold followed by afternoon warmth creates stress on every lead-acid pack, and potholes that open after spring thaw shred sidewalls on major routes. Highway 403, QEW, Highway 407, Highway 6, and Brant Street all see seasonal spikes in roadside calls. A mobile boost service handles the battery surge, while flat-tire service covers pothole damage and punctures. Spring runoff softens rural shoulders and ditches, making winch recovery essential for vehicles stuck in mud or soft ground.
Lockouts and fuel-delivery calls happen year-round, but winter compounds the danger when drivers are exposed to wind and cold on highways. Stay in your vehicle if it is safe, activate hazard lights, and call (289) 536-9920. For collisions or unsafe-to-remain situations, 24/7 emergency response uses the same phone line. Car unlock service and fuel delivery complete the mobile menu. Every roadside call routes through one number across the Burlington service area and surrounding cities.
Five Mobile Services
One Call Covers All Burlington Roadside Help Needs
Battery boost, flat tire, car unlock, fuel delivery and winch recovery. Every service available 24/7 across Burlington and 5 surrounding cities. Select a service to see methods, rates and what the operator needs to know.
Battery Boost
Mobile jump-start for cars, trucks and EV 12V auxiliary batteries.
Learn moreFlat Tire Service
Spare swap, plug repair and run-flat assessment roadside.
Learn moreCar Lockout
Non-destructive door unlock when keys are inside the vehicle.
Learn moreFuel Delivery
Mobile gas, diesel and DEF drop on highways and city streets.
Learn moreWinch and Recovery
Ditch, snowbank and soft-ground extraction without a full tow.
Learn moreCommon questions
Burlington Roadside Assistance FAQ
What is covered, how one technician handles multiple service types, pricing structure, response times and round-the-clock availability.
Yes. Burlington Tow Truck operators carry roadside kits for boost packs, tire tools and torque wrenches, soft-tool unlock equipment, fuel containers and winches. Most calls resolve on scene without a tow. If a deeper issue is found, the operator can pivot to a flatbed on the same call.
Roadside service in Ontario typically runs $80 to $150 per call, boost, tire change, unlock, fuel drop or winch, plus fuel cost when delivered. After-hours surcharge of $20 to $50 may apply between 10 PM and 6 AM. The phone operator quotes the full rate before sending the technician.
Burlington core response runs 20 to 45 minutes; outer service cities like Oakville, Mississauga and Milton run 30 to 60 minutes depending on staging. After-hours and storm conditions may extend the window. The phone operator confirms the ETA on the call before sending the rig.
Yes. Battery boost, flat tire, lockout, fuel delivery and winch recovery run 24/7 across Burlington and Burlington, Oakville, Hamilton, Mississauga and Milton. Highway response covers major arteries like Highway 403, QEW, Highway 407, Highway 6, Brant Street any hour.
★★★★★
Subaru Outback dead 12V at minus-twenty-five in our driveway, school morning. Burlington Tow Truck tech rolled up in 30 minutes, boosted clean, load-tested the battery and told me to plan a replacement.
Burlington
★★★★★
Toyota RAV4 hit a pothole on a city arterial at 7 AM and lost pressure fast. Tech swapped the donut in fifteen minutes flat and gave me a list of.
Burlington
★★★★★
Honda Pilot locked at a shopping centre with the keys inside and the kids tired in the back. Soft wedge, long-reach, doors open in under thirty minutes.
Burlington
★★★★★
Subaru Forester ran dry on a highway heading to the next city. Burlington Tow Truck fuel rig was there in 45 minutes with regular 87, engine fired up, the operator told me.
Hamilton
Roadside Tips
Burlington Roadside Help Guide, Quick Reads Before the Tech Arrives
Short guides for the most common roadside calls, boost a battery, swap a flat, recover from a lockout, handle an empty tank, or get pulled out of a ditch in winter conditions.
Ready to help
Call (289) 536-9920 for Burlington Roadside Assistance.
Battery dead in a parking structure, tire blown on a major arterial, keys locked inside at a shopping mall, fuel tank empty on a rural road, vehicle bogged in mud after spring thaw. Burlington Tow Truck sends a mobile technician any hour across Burlington and surrounding cities. Safety first: pull off the travel lane, turn on hazard lights, stay inside the vehicle if traffic is heavy, and let the operator hear road noise to pinpoint your location.
Free quote and arrival estimate before any work begins. Pricing varies by location, time of day and conditions.