Coverage runs across six surrounding cities: Burlington and Burlington, Oakville, Hamilton, Mississauga and Milton. The same phone line handles every city plus surrounding rural roads and connecting highway corridors. Burlington Tow Truck routes the closest available rig from the regional network.
Core Services
Heavy and Recovery
Specialty Vehicles
Roadside Services
Related Help
Read More
Coverage Areas
Outer Cities
Regional Network
Six-City Tow Truck Network with Real-Time Rig Routing
One phone number connects you to tow trucks across Burlington, Oakville, Hamilton, Mississauga, Milton and surrounding rural zones. Operators track live rig positions and send the nearest available unit, whether you need a flatbed on Highway 403, a wrecker for accident recovery, or roadside help on a quiet street. Every call gets routed to the closest truck, any time of day.
- Real-time rig tracking across 6 cities
- Closest truck always assigned first
- 24/7 phone line, every day of the year
How It Works
One Tow Truck Hub, Six Cities, Instant Routing
Burlington serves as the central hub for a six-city towing network. When you call, an operator answers from the main office and checks real-time positions of all available rigs across the region. Instead of waiting for a truck to travel from a distant base, the system sends whichever unit is closest to your location, whether that's a wheel-lift in downtown Burlington, a flatbed near the QEW, or a wrecker staged in Oakville or Hamilton.
The network spreads rigs strategically across zones. North-side staging handles Milton and northern routes; west-side units cover Oakville and the Dundas corridor; east-side rigs manage Hamilton and the industrial belt; south-side trucks handle Mississauga and the 403 corridor. Wrecker and recovery equipment is matched to each call type before the rig rolls. Pricing stays transparent: roadside assistance and towing both start with a hook-up fee (typically $80–$150) plus per-kilometre charges ($3–$6), with after-hours and weather surcharges quoted upfront by the operator.
Call-to-Arrival
What Happens When You Call Tow Truck Service
-
Operator takes your location
Tell the operator your city, street or highway marker, vehicle type, and what went wrong (engine failure, flat tire, accident, lockout, etc.).
-
Nearest rig is selected
The operator checks live positions across the network and picks the closest available unit with the right equipment for your situation.
-
Price and ETA confirmed
You hear the estimated arrival window, hook-up fee, per-kilometre rate, and any surcharges before the tow truck leaves the yard.
-
Truck arrives and handles the job
The operator secures your vehicle, confirms your drop-off destination (home, shop, dealer), and completes the tow or roadside fix on scene.
Coverage Map
Tow Truck Service Across Six Cities
Each city has its own response profile, highway corridors, and typical breakdown patterns. Tap any city to see local details, average arrival times, and what kinds of calls we handle most often.
Burlington
Core city streets, residential zones, and highway perimeter. Fastest response times, 25–45 minutes off-peak.
Learn moreBurlington
Local roads and connecting highway approaches. Same-network routing, 24/7 availability.
Learn moreOakville
Town centre, residential streets, and the QEW corridor. Full towing and roadside catalog around the clock.
Learn moreHamilton
Local streets and the industrial highway belt. Closest-rig routing, 30–60 minute typical response.
Learn moreMississauga
Town and surrounding rural approaches. Towing, roadside, and recovery services any hour.
Learn moreMilton
Town centre and the connecting highway corridor. Same phone line, same service range, 24/7.
Learn moreQuestions answered
Service Area FAQ
Coverage scope, response-time ranges by location, highway corridor availability, rural recovery options, and after-hours surcharges.
Burlington core runs 25 to 45 minutes; surrounding surrounding cities typically run 30 to 60 minutes; outer service cities run 35 to 75 minutes depending on traffic and rig staging. Off-peak overnight calls hit the lower end of each window.
Yes. Highway-rated rigs respond 24/7 on major arteries like Highway 403, QEW, Highway 407, Highway 6, Brant Street. Share kilometre marker, direction and the nearest exit on the call.
Yes. Winch recovery, ditch extraction and soft-ground pull-outs run across rural counties and acreage approaches in the Burlington region. Long-distance hauls back to a Burlington specialist or onward to other regional centres are quoted on the call.
Yes. Live phone-line coverage across all six surrounding cities runs 24/7, including overnight, weekends and statutory holidays. After-hours surcharge of $20 to $50 may apply between 10 PM and 6 AM. Pricing typically runs $80 to $150 hook-up plus $3 to $6 per kilometre, confirmed by the operator before any rig rolls.
★★★★★
Engine quit on a main street during rush hour. Wheel-lift arrived in 28 minutes and took the car to my preferred mechanic. The phone quote matched the final bill exactly.
Burlington
★★★★★
Transmission failed on a residential street heading to work. Operator had a wheel-lift staged nearby, truck showed up in 32 minutes and completed the tow.
Burlington
★★★★★
Class A motorhome transmission gave out on a regional highway on a Sunday afternoon. Heavy-duty rig arrived in 50 minutes and towed back to a diesel specialist without any damage to the coach.
Oakville
★★★★★
Honda CR-V transmission failed on a residential street during morning school run. Operator had a wheel-lift staged nearby, rig arrived in 28 minutes and handled the tow.
Hamilton
Driver Resources
Towing & Roadside Guides for the Burlington Region
Local road breakdowns, highway corridor recovery, what to expect when you call from outer service cities, and how to prepare for a tow.
Need help now
Call (289) 536-9920 for Tow Truck Service Across the Region.
Broken down in Burlington, stranded on a highway toward Oakville or Hamilton, or stuck on a rural road in Milton or Mississauga, one call reaches the closest available tow truck. Operators work 24/7 across all six cities and major Ontario corridors. Safety first: pull off the travel lane if possible, turn on hazard lights, stay inside your vehicle if traffic is heavy, and let the operator hear road noise to confirm your direction.
Free quote and arrival estimate before any work starts. Rates vary by location, time of day, and road conditions.